Answering Services For Property Management
When you are a property manager, you can expect that the phone will ring constantly some days, especially around rent time and after an emergency. Callers who want to view a unit before moving in or who want to schedule appointments may call during business hours, but tenants expect to reach you at any time with complaints, attempts to make payment arrangements, or requests for service. These calls are part of the job, but can stretch your staff thin some days. If you need help handling call volume, depend on the knowledgeable staff at The Message Center.
Relieve Your Burden With Answering Services
During times of heavy call volume, or when your office is closed, you can still provide excellent customer service by engaging our live answering services to take messages and dispatch service requests. Some companies choose an automated system with operator revert, so that the operator comes on the line if the message is urgent. In either case, you will have immediate access to messages via text or email so that you can decide who needs a fast, personal reply from you.
Besides handling peak time, night and weekend calls, our staff can ease your phone burden by setting up showings, making outgoing calls to tenants, and even scheduling service calls. We can work whatever call center services you need into your service plan.
Add The Message Center To Your Property Management Team
Our state-of-the-art technology, coupled with our well trained, professional staff, can ease your life as a property manager and make your company known for the quality of your service you provide.
Contact us today at 1-800-550-9431 about arranging answering services for your property management business.