About The Message
Center
Our primary focus is providing
“live operator services”, 24 hours a day, 7 days a week. We utilize
state-of-the-art computer technology and enhanced network features
to insure calls are handled in a professional manner, meeting
the specific needs of our clients. Incoming calls are automatically
routed to the next available qualified operator. Our goal of
maintaining a high quality level of service at a reasonable rate
led us to invest in equipment that allows us to offer cost saving
features to our clients. Our voice mail system can be utilized
to advise callers of routine information and/ or instructions,
and then direct their call to the appropriate account in our
system that will allow us to complete the messaging process in
a simple, timely and efficient manner.
Our staff is professionally
trained and well supervised for optimum efficiency and positive
results. Our goal is to make it easier and more efficient for
you to provide the best customer care for your clients.
Recently,
The Message Center has earned ATSI’s Year Six Pearl Award of
Excellence. This program recognizes that excellence requires
a level of service that considers the caller first in every aspect
of the call. We earned this award for our company, for the way
calls placed by mystery callers were handled in a specific criteria.
We
encourage current and perspective clients to visit our facility
and experience first hand our dedication and commitment to quality
service. Please call to speak to one of our Communication Specialist
today!
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SCAI Inc. DBA The Message Center All rights reserved.
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